I’ve recently been reading an article about the dual impact of generative AI on tourism consumers, and what struck me the most was this: analyzing the advantages and disadvantages of using generative AI assistants has nothing to do with whether we want to use them because we eventually will! Yes, you heard me. There’s no […]
AI in Hospitality and Tourism: Bright Sides vs. Dark Sides Read More »
Nowadays, with all the demand for hospitality and tourism, business owners and industries have to find a way to promote what they offer in order to stay competitive in the market, and even make an impact on other industries, because even if you offer the most exceptional service, what’s the point if there’s no one
From Ignored to Delighted: The Power of Thoughtful Responses in Hospitality Read More »
One of my favorite things to do is to read about Hospitality; how they became well-known and what their secrets were. The book I’m currently reading is called “Unreasonable Hospitality” from Will Guidara. I can’t tell you how amazing this book has been so far; inspiring, full of hope, and honest about the sacrifices needed
Happy Staff, Happy Guests: The Hospitality Chain Reaction Read More »
What I Learned from Coursera’s “Introduction to Event Management by Marta Sotto-Mayor” Course: Events are more than business meetings — they’re experiences. Have you ever felt like you want to be in charge of an event? Like a simple get-together or a birthday party? I actually have. I love seeing people enjoying an event, loving
Introduction to Event Management Read More »
